Tuesday, January 26, 2010

Role as Listener in project management group.

What is mean by listener?
  • to give attention with the ear; attend closely for the purpose of hearing; give ear.
  • to pay attention; heed; obey (often fol. by to): Children don't always listen to their parents
  • to wait attentively for a sound (usually fol. by for): to listen for sounds of their return
  • Informal. to convey a particular impression to the hearer; sound: The new recording doesn't listen as well as the old one.
#reference : http://dictionary.reference.com/browse/listener

How to be a good listener?

  1. Learn to listen by using lots of eye contact:
    Let the speaker know that you are interested in what is being said
  2. Be slow to speak:
    Sometimes, people speak to think out loud. Sometimes, all they really want is a shoulder to lean on and a willing ear to listen. By being slow to speak, you are allowing the speaker to work out or solve problems themselves. Also, one must think before he/she speaks
  3. Keep the secret:
    People trust you with information because they believe that you will not gossip and spread slander. Keep their trust by keeping things private; between the two of you
  4. Be Attentive:
    Learn to actively listen. Let the speaker know that you are actually listening, although you are not speaking, by saying things like, "yeah, hmmm, I know, that's true, okay, that makes sense," and so forth. This shows that you are in tune with what they are saying and also following what they are saying
  5. Show Gratitude:
    Let the speaker know that you feel honored that they were able to open up to you. If nothing personal was said, than let the speaker know that you had a great time listening and that you learned a lot. In a society that forgets to show gratitude, a simple use of kind words, can make someone's day a little brighter. Showing kindness and appreciation will also help you with the interviewer
  6. Stay in Tune:
    Do not simply disappear in the middle of any conversation because your mind wandered. Whether you actually get up and walk away or let your mind wander elsewhere, it is just being plain rude. If you find that your attention span is small, actively repeat what is being said to you as the speaker is speaking

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